I don't see any of this. Just a blank screen. We recommend that you let the Memory Diagnostics Tool run automatically. However, advanced users might want to adjust the tool's settings. Here's how:. Was this reply helpful? Yes No. Sorry this didn't help. Thanks for your feedback. Thanks, Jenith. The problem is that: when I attempt to run Memory Diagnostics Tool manually per your instructions:.
When I choose when to run the tool i. I wait and wait for minutes I then turn the computer off, and then back on and it boots up normally to Windows 10 without running the Memory Diagnostics Tool. Whatever my approach, it seems that Memory Diagnostics Tool will not run.
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I suggest you to run the System Maintenance troubleshooter. It will resolve the common system problems and check if it helps. Then click on View All on the left panel of the screen. Click on System Maintenance. Click on Next and follow the instructions. If the issues still persist, refer to the below method:. Placing your system in Clean Boot state helps in identifying if any third party applications or startup items are causing the issue.
This helps eliminate software conflicts that occur when you install a program or an update or when you run a program in Windows. You may also troubleshoot or determine what conflict is causing the problem by performing a clean boot.
Is it possible it is still running, or is it hung? If hung, how do I exit without it restarting automatically when I next power up? Right-click System and then choose Find among the options. Step 4: Close the Find dialog. If the message is that The Windows Memory Diagnostic tested the computer's memory and detected no errors , you can discard memory as the root of the problem.
If the result shows one or more errors, you can try running an extended memory test to recheck the result. If there is still at least one error, one of the RAM probably has a problem, and it may need to be replaced.
How to Check the Test Result? Note: Please save everything on your computer for the computer will be restarted by the memory diagnostic procedure. Tip: You can click here if you want to learn more about Control Panel. I guess I can try running another memory test. This is all troubleshooting for a random freezing problem. Susan, that is the only location you will find the result, yes, if I were you, I would run another test, note he time of completion and check in the event viewer about 10 minutes after completion it can take time for it to appear in the event log for the result.
You say you are troubleshooting random freezing, can you explain that further, what task s are you performing when this freezing occurs and what freezes - whole system becomes un-responsive, just the cursor, just one window. Can anyone please tell me where Windows 10 hides important things that a user has asked to see??
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